Relationships among total quality management practices: An empirical study in Turkish Industry

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dc.contributor.authorZehir, Cemal
dc.contributor.authorSadikoglu, Esin
dc.date.accessioned2025-10-29T12:10:27Z
dc.date.issued2012
dc.departmentGebze Teknik Üniversitesi
dc.description.abstractThis study investigated the relationships between TQM practices and multiple performance measures using a cross-sectional survey methodology. We sent questionnaires to 750 randomly selected ISO 9001:2000 certified companies in different industries in the Marmara region of Turkey in 2005 and 2010, obtaining 486 usable questionnaires for a response rate of 64.8%. After confirming the validity and reliability of the latent variables, we tested the model and the hypotheses using structural equation modeling. The measurement and structural models fit the data satisfactorily. The study shows interdependency and interaction between TQM practices and performance. © RAMS Consultants. © 2024 Elsevier B.V., All rights reserved.
dc.identifier.endpage678
dc.identifier.issn2993-8341
dc.identifier.issn0973-1318
dc.identifier.issue6
dc.identifier.scopus2-s2.0-84873044596
dc.identifier.scopusqualityQ2
dc.identifier.startpage667
dc.identifier.urihttps://hdl.handle.net/20.500.14854/15151
dc.identifier.volume8
dc.indekslendigikaynakScopus
dc.language.isoen
dc.publisherRAMS Consultants
dc.relation.ispartofInternational Journal of Performability Engineering
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/closedAccess
dc.snmzKA_Scopus_20251020
dc.subjectEmployee
dc.subjectFirm performance
dc.subjectInnovation
dc.subjectStructural equation modeling
dc.subjectTQM
dc.titleRelationships among total quality management practices: An empirical study in Turkish Industry
dc.typeArticle

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